Welcome to the Law & Orders family, we are happy to have you as part of our team. Established in 2013, we are a local restaurant chain that focuses on providing excellent customer service, fresh and tasty food, and a positive and safe environment for our team members and customers.
We encourage all team members to read and familiarize themselves with this handbook and our company policies.
Law & Orders is an Equal Opportunity Employer and will not discriminate based on factors like race, gender, sexual orientation, age, disability, national origin, genetic information, or religion.

If you are unable to make your shift, it is your responsibility to inform your manager that you will not be able to work in a timely fashion.
It is your responsibility to attempt to cover your shift as your teammates are depending on you.
Pay periods are every 2 weeks, and cheques will be available after 4pm on the Friday of pay day. The pay period ends Saturday at 11:59 pm. Example: February 7th 2021 to February 20 2021 is a 14 day pay period, you will be paid on February 26 2021 for this period.

All employees will receive 2 T shirts, and the cost of these shirts will be deducted from their first or final pay cheque at a cost of $25.00 per shirt.
Caps, additional shirts, and any other Law & Orders clothing may be purchased at any time so long as it is available.
All employees for their own safety must wear closed toe, non slip footwear.
All employees for their own safety must wear long pants.
You are expected to maintain general good hygiene.

We are a team, and thus we work as a team. Attendance is the key to a good team, and it is expected that all team members maintain a good attendance record. Of course you may swap shifts, cover shifts, but it is expected that you will find a replacement for your shift in non-emergency situations, and not let your teammates down.
Cell Phone usage is discouraged in front of customers, or when you are handling food and drink.
Company tablets and computers are for company work only, not for personal use.

Communication

Law & Orders maintains an open door policy. All team members should feel safe and comfortable talking to management about any workplace situation they feel should be brought to attention, and this will be done without fear of repercussion.

LAW & ORDERS is committed to providing a work environment in which all workers are treated with respect and dignity. Workplace harassment will not be tolerated from any person in the workplace [including customers, clients, other employers, supervisors, workers and members of the public, as applicable].

Workplace harassment means engaging in a course of vexatious comment or conduct against a worker in a workplace that is known or ought reasonably to be known to be unwelcome or workplace sexual harassment. Workplace sexual harassment means:
engaging in a course of vexatious comment or conduct against a worker in a workplace because of sex, sexual orientation, gender identity or gender expression, where the course of comment or conduct is known or ought reasonably to be known to be unwelcome, or

making a sexual solicitation or advance where the person making the solicitation or advance is in a position to confer, grant or deny a benefit or advancement to the worker and the person knows or ought reasonably to know that the solicitation or advance is unwelcome;
Reasonable action taken by the employer or supervisor relating to the management and direction of workers or the workplace is not workplace harassment.
Workers are encouraged to report any incidents of workplace harassment to the appropriate person.
Management will investigate and deal with all complaints or incidents of workplace harassment in a fair, respectful and timely manner. Information provided about an incident or about a complaint will not be disclosed except as necessary to protect workers, to investigate the complaint or incident, to take corrective action or as otherwise required by law.
Managers, supervisors and workers are expected to adhere to this policy, and will be held responsible by the employer for not following it. Workers are not to be penalized or disciplined for reporting an incident or for participating in an investigation involving workplace harassment.

The management of LAW & ORDERS is committed to the prevention of workplace violence and is ultimately responsible for worker health and safety. We will take whatever steps are reasonable to protect our workers from workplace violence from all sources.
Violent behavior in the workplace is unacceptable from anyone. Everyone is expected to uphold this policy and to work together to prevent workplace violence.
There is a workplace violence program that implements this policy. It includes measures and procedures to protect workers from workplace violence, a means of summoning immediate assistance and a process for workers to report incidents, or raise concerns.
LAW & ORDERS, as the employer, will ensure this policy and the supporting program are implemented and maintained. All workers and supervisors will receive appropriate information and instruction on the contents of the policy and program.
Supervisors will adhere to this policy and the supporting program. Supervisors are responsible for ensuring that measures and procedures are followed by workers and that workers have the information they need to protect themselves.
Every worker must work in compliance with this policy and the supporting program. All workers are encouraged to raise any concerns about workplace violence and to report any violent incidents or threats.
Management pledges to investigate and deal with all incidents and complaints of workplace violence in a fair and timely manner, respecting the privacy of all concerned as much as possible.

Section 8: Drugs & Alcohol

Drug and alcohol use at work is strictly prohibited and we maintain a zero tolerance policy. Any team member that is under the influence of drugs or alcohol during work shift will be suspended without pay for a determined period of time. Multiple offenses will result in termination of employment.
This is to protect your safety and the safety of others.

Section 8: Health & Safety

Law & Orders takes the health and safety of our team members seriously, and it is up to everyone to maintain these standards. Every location has a first aid kit located on the premises, safety signs, and fire floor plans. We encourage you to be aware of your surroundings and work environment and to receive proper training on equipment before attempting to use them. Anyone not comfortable or properly trained should refrain until they are.
Proper temperatures for food should always be maintained to ensure everyone's safety.

Section 9: Covid 19

If a worker shows symptoms of a respiratory illness, they should remain at home and follow public health guidelines.
All employees are required to follow local and provincial PHU protocols.

Section 10: Emergencies

IN CASE OF SERIOUS EMERGENCY CALL 9-1-1
A serious emergency is considered but not limited to:
Fire
Robbery
Serious Cuts or wounds
Medical Emergency
Broken limbs
Customers that pose a danger or risk to other customers or employees.


During any emergency when it is safe to do so, a manager, if not on duty, must be informed ASAP.

Section 11: Employee Portal

All employees are required to register at lawandorders.ca/register and fill out all required information. Your online account will have links to management, Square, and Quickbooks.
It is YOUR responsibility to keep all information updated.